Payments and Shipments
We offer various Payment Methods to complete your order. Our Online Payments used by SSLCOMMERZ which has PCI-DSS certificates, 3D security systems ISO 27001 compliance, and anti-fraud systems. We use industry-standard EV SSL protocol. We have a dedicated fraud control team and independent data centers which minimizes the risk of failure guarantees business continuity and security for all the user data.
In Bangladesh, We Offer our customers the luxury of all payment modes including Credit/Debit cards, Netbanking, Mobile Banking, E-Wallets, etc.
For our International Customer payment modes including on Visa, Mastercards, American Express, or any international Credit Cards. Our International customer can also pay Via Western Union Money Transfer, Transfast, and Moneygram.
We also offer online money transfer on our bank account.
If you face any kind of problem in Online shopping then please mail us and do include the order number in the email : firstname.lastname@example.org . We will send you a payment link, you can then proceed with the payment using the invoice.
We Dispatch the shipment within 3 to 5 working days of the order If the Flutes are to be customized then it may take 15 working days. We are having tie-DHL with major international and national courier companies
International Courier company: UPS, DHL, EMS
National Courier Company: E-courier, Pathao, TigerEx
We provide customers with tracking no. and the website of the courier company so that customers can easily track the package and know the exact delivery date of the package arrival.
Cash On Delivery (COD) Is Only Available in Bangladesh
We use international packaging material which is very safe and eco friendly. All the flutes are wrapped with bubble wrap for further safety. All the packages are picked so finely that till date there is no complaint of courier damage
but in case of flutes still get damaged then you should send us an email with the photographs of the damaged flutes within 24 hours